Categories of Data We Process
To offer you a secure and fully functional fintech environment, we need to process certain types of personal and technical information:
Identity and Contact Data We collect basic information necessary for creating your profile, which usually includes your full name, email address, and phone number provided during registration or when contacting our support team.
Verification Information When applicable and to protect system integrity against fraudulent activities, we may request additional documentation to confirm your identity, in strict compliance with our internal security protocols.
Technical and Device Identifiers Our infrastructure automatically records essential technical details for secure authentication, such as IP addresses, browser type used, device metadata, and system event logs.
Activity Metadata and Usage Analysis We monitor how you interact with our market panels and analysis tools. This statistical information is used to optimize the platform, and its collection does not imply that Justo Credovia exercises direct custody over your funds or assets.
Legal Bases for Processing
The processing of your information is based on defined legal frameworks: the necessity to execute a contract (to keep your account operational), our legitimate interests aimed at ensuring the security of the technological infrastructure, compliance with applicable legal obligations in Spain, and, if applicable, your express consent for specific functionalities.
Operational Use of Your Information
Justo Credovia uses your data exclusively to facilitate the registration process, manage your access, ensure robust authentication, and provide quality technical assistance. We proactively monitor platform logs to detect and prevent fraud. Communications for marketing purposes are managed under a strict opt-in model, allowing users to modify their preferences at any time.
Data Retention and Sharing
Our entity does not sell or trade your personal information. Data is shared only with carefully selected technical service providers (such as cloud hosting services, analytical tools, and verification providers, where applicable) that are necessary for service delivery. We retain your data only for the time required to fulfill our operational purposes or to meet legal retention periods. International data transfers are carried out under general regulatory safeguards designed to protect your privacy globally.
Information Security and User Rights
We have implemented reasonable technical and organizational measures to protect your data against alteration or unauthorized access. However, it is important to recognize that no digital environment can offer absolute security guarantees. You have the right to request access to your data, as well as its rectification, deletion, restriction of processing, objection, and portability, as applicable. To exercise these rights, you must contact our support department, which will require completing certain identity verification steps to ensure the legitimacy of the request.
Updates to this Policy
We may update this document periodically to reflect improvements in our systems. Substantial modifications will be notified through the platform interface.
Last updated: May 20, 2026